KOHLER 2024 Q2 - Flipbook - Page 2
Dear partners and associates,
The transition to set up Kohler Energy as a new company is complete, and I am very excited about the opportunities it
is going to bring. It is a new enterprise but one that comes with a proven track record, world class products, and highly
skilled associates. The demand for resilient energy is growing, and the world needs much more of what we do.
So, as we embark on our next phase of growth, my message today is one of continuity. Our strategy and our people
remain the same. And four key initiatives continue to drive our efforts.
The first focus is to generate more service contracts for us and our partners. We are also planning to launch “Kohler
Genuine Oil” in 50 new countries during 2024 as well as improving the user experience with our online catalogue, KPP.
Secondly, we are going to focus on improving our parts operations. We need to make sure the right parts are available
at the right place at the right time and at the right price. That means investing very heavily in our parts operations and
optimizing our warehouse strategy.
Thirdly, we are going to continue to invest heavily in digital tools to delight our customers and provide exceptional
service. These tools include one for our enhanced warranty and others that will help us provide the outstanding service
end customers demand – and deserve.
Last but not least, data centers are an important part of our growth strategy. We are going to continue to invest in the
necessary tools and people to ensure we can provide the support that our data center customers require.
I’m looking forward to seeing as many of you as possible at forthcoming events in various regions. With the formation
of the new Kohler Energy company, these are very exciting times. I would very much appreciate your feedback on this
fresh start which is set to drive continued growth and excellence in our organization.
Best wishes,
Ashish Dutta
Vice President
Aftermarket Parts & Service
KOHLER
2
POWER
SYSTEMS
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