REHLKO MAR-25 HQ - Flipbook - Página 31
6 Digital experience
Once the startup is complete, AT&T receives:
Key Features & Benefits
Digital Startup Requests – Eliminates manual
tracking and reduces email communication.
Automated Assignment – Incoming requests are
automatically assigned to the appropriate local
distributor.
Smart Data Integration – The system automatically
populates details such as:
• Confirmation of work completion
• Startup form upload with site details
Enhanced Tracking & Reporting
Dashboards provide real-time insights for AT&T and
Rehlko teams.
Reports track key metrics, including:
• Appointment scheduling
• Inactivity time.
• Serial number and product details
• Service level agreement (SLA) compliance
• Installation site location
Real-Time Updates & Notifications
Notifications are sent to AT&T, third-party installers,
and distributors for:
• Appointment confirmations
• Status updates
• Rescheduling needs (if delays occur)
https://www.youtube.com/watch?v=2HqL_wthFQ4
Internal Communication: For internal & partner use only.
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