REHLKO MAR-25 HQ - Flipbook - Página 6
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Parts
China AMPS team
strengthens customer trust
with proactive inspections
To further enhance customer satisfaction and ensure the stable operation of equipment,
and in line with our mission of “A Century of Legacy, A Tradition of Service Excellence,”
China AMPS team recently conducted comprehensive equipment inspections and caring
activities for different customers across four regions. This activity involved over 60 units
of generator sets, including REOZM, REOZD and other series, covering key aspects such as
equipment performance checks, customer feedback response, problem-solving solution,
and follow-up services.
The customer caring activity was successfully carried out on-site at the customer’s location,
with the service field engineers from the four regions taking the lead. The inspection covered
various components and engine accessories, including connections, fan, belts, batteries and
wiring, oil, fuel systems, and control systems etc. Through these detailed inspections, we
were able to gain a better understanding of the generators’ operating conditions and provide
professional technical service support to the customers.
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Internal Communication: For internal & partner use only.
